There’s nothing more frustrating than your air conditioner not working because of an fault code. Take charge of the situation by using our self-diagnosis tools to help you work out the problem. If you still can’t work it out and are in Adelaide, contact Glow for help.

Fault codes beginning with A or C
This indicates an indoor unit error. Find causes here

Fault codes beginning with 6, 7, 8 or 9
This is not an indoor unit, outdoor unit or system error. It indicates some other error. Find causes here

Fault codes beginning with U
This indicates a system error. Find causes here

Fault codes beginning with E, F, H, J, L, M or P
This indicates an outdoor unit error. Find causes here

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