With so many solar offers around, it’s hard to know who to choose. We recommend choosing a company that abides by the New Energy Tech Consumer Code, such as Glow in Adelaide. This Code is an Australian government program offering additional consumer protection standards for solar and battery storage.
What is New Energy Tech?
Solar panels, battery storage and EV chargers are only the beginning. New energy tech is helping everyday Australians to better manage their household or small business energy consumption, and reduce energy bills and emissions. Examples of new energy tech are listed here and shown below in the diagram:
Electric vehicle chargers
Energy monitoring and management systems
Distributed energy trading
Repair, maintenance and removal services
Why choose a New Energy Tech Approved Seller for the installation of your solar panels or solar battery?
It’s simple! We provide a higher standard of quality and service in the solar industry and offer a minimum five-year whole of system and installation warranty on our solar power systems.
As a New Energy Tech Approved Seller, we are committed to the following:
Sales and Marketing – Honest, accurate, clear and fair sales practices. No pressure-selling.
Quotes and Contracts – Clear, comprehensive quotes and contracts that meet your needs with no hidden costs.
Delivery and Installation – Services delivered safely, on time and with clear information on activation and use.
Warranties and Support – Complaints dealt with promptly, issues fixed and warranties honoured.
Interested to know more about the New Energy Tech Consumer Code? The full code is available here.
What can you expect from a New Energy Tech Approved Seller such as Glow?
Our promotions and advertising will be accurate and clear.
We will provide unbiased information based on what is best for you.
Our offers will be fit for purpose.
Our quotes will provide comprehensive details of our offer, including expected performance, limitations, inclusions, installation times, breakdown of costs, relevant warnings, and your rights and obligations.
Contract and payment
Our written contract will address all aspects of the quote, including any variance, applicable warranties, and any other issues particular to your situation.
We will provide clear and complete information about your payment options.
Delivery and installation
We will deliver and install in the agreed timeframe and in accordance with all safety regulations, manufacturers’ specifications and Australian Standards.
We will help you activate the benefits of your new solar power system, assisting you with necessary approvals and connection to an energy network.
We will provide you with information for safe, effective and optimum use of your new solar power system.
We will maintain high standards of communication and support, responding courteously and acting promptly to fix service issues, and make repairs or replacements.
We will respond promptly and fairly if you have a complaint with our service or your purchase.
We will comply with the New Energy Tech Consumer Code and with all relevant laws, regulations and standards, including privacy laws.
What’s the next step?
Glow is a New Energy Tech Approved Seller based in Warradale and Middleton, South Australia. If you live in South Australia, we would love to help you find the best solar PV or battery storage system for your home or business. Contact us today.